DoctorMona Koushan

Mona is a dedicated and accomplished professional with a comprehensive academic background in service supply chain management. Mona Koushan holds a Doctor of Philosophy degree from the University of Otago, New Zealand, with a focus on improving surgical service delivery through comprehensive scheduling and simulation of operating room capacity management policies. Currently, Mona serves as a lecturer and course coordinator at UC Business School, teaching courses in operations and supply chain management, such as project management and Sustainable Business. Before joining UC, she served as a Course Coordinator and Lecturer at Victoria University of Wellington in the School of Management, dedicated to delivering a high-quality curriculum in the field of operations and supply chain management.

Before moving to New Zealand to pursue her Ph.D., Mona worked as a lecturer at Khayyam University in the Department of Industrial Engineering, following the completion of her Master of Science in Industrial Engineering from the University of Tehran. In this role, she served as a Lecturer and Course Coordinator for courses on Inventory Control and Planning, System Analysis, Management Information Systems, and Human Factor Engineering.

Throughout her career, Mona has showcased her expertise through conference presentations, notably at the Australasian Conference on Information Systems and the International Conference on Computers & Industrial Engineering. Her contributions extend to publications in reputable journals, and she has also reviewed papers for various academic journals and conferences.

Beyond academia, Mona has enriched her professional profile through industry experience, working for more than 10 years as a project and quality management system consultant for both manufacturing and service industries. In this consultancy role, she provided advice and expertise to organizations, aiding them in improving business performance in terms of operations, profitability, management, structure, and strategy. Additionally, Mona served as a project manager for a project-based company, where her main responsibility was to manage the team to deliver projects on time and reduce delays, showcasing strong time management and leadership skills